*We are aware of the ongoing Canada Post strike and want to assure you that your order will still reach you with care. To avoid delays, we’re working with alternate carriers so your pieces arrive smoothly and on time.
canada
- complimentary shipping on all orders within canada.
- local pick-up and delivery available within downtown toronto — please email info@piecesassembled.com or dm us.
- sales tax will be charged at the applicable provincial rate during checkout.
united states
- complimentary shipping on orders over $200 usd.
- important update (aug 29, 2025): the u.s. de minimis exemption (previously $800) has ended.
- all u.s. orders ship delivered duty paid (ddp) — duties and taxes are calculated at checkout and collected at the time of purchase to avoid unexpected fees at delivery.
international orders
- all orders outside canada and the u.s. ship via tracked international packet.
- shipping costs vary by destination and will be shown at checkout.
customs & duties
- import duties, vat, or other taxes at the destination country are the customer’s responsibility.
- pieces assembled inc. is not liable for any fees, delays, or additional costs once the package leaves canada, including customs clearance, strikes, or natural events.
order processing & shipping times
- orders are processed using the details provided at checkout. additional verification may be required before shipping.
- orders ship within 48 hours of payment confirmation.
- a tracking number will be provided once dispatched.
liability for lost or damaged goods
- risk of loss or damage transfers to the customer once the package is with the shipping provider.
- customers are responsible for filing claims directly with the carrier for lost or damaged items.
sustainability commitment
- pieces assembled inc. is committed to minimizing environmental impact.
- all packaging is recyclable and sourced from a sustainable, eco-conscious printer.
