all returns must be authorized by pieces assembled before a refund can be issued. to request return authorization, please do so here. if you'd like to return an item, it must be postmarked as received by ups within five calendar days of its original delivery.
to be eligible for a return, items must be unworn, unaltered, and in their original condition, with all tags attached. footwear should be returned in its original shoebox, and all dust bags, boxes, cards, and care information should be included.
items that are damaged, worn, or incomplete will be returned to the customer, and the cost of return shipping for these items will be the customer's responsibility. pieces assembled reserves the right to refuse returns that don’t meet these guidelines. returns are only accepted for full-priced items. all sale and promotional purchases are final.
